RETURN PERIOD:
Our return policy is 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in its original packaging.
Please do not return your purchase to the manufacturer.
There are certain situations where only a partial refund will be given (if applicable).
Items with obvious signs of wear. Items that are not in their original condition, are damaged, or are missing parts that are not due to our error, and items returned more than 30 days after delivery will be considered non-returnable.
RETURNS (IF APPLICABLE):
Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
LATE OR MISSING REFUNDS (IF APPLICABLE):
If you haven't received a refund yet, please check your bank account again first.
Then contact your credit card company. It may take some time for your refund to officially post. If you've done all of this and still haven't received your refund, please use the Contact Us box at the top of the page to send us an email. We'll respond within 24 hours of receiving your message.
EXCHANGE (IF APPLICABLE):
We only exchange items if they are defective or damaged. If you would like to exchange an item, please email us by clicking "Contact Us" at the top of this page.
We strive to respond to all emails within 24 hours.
SHIPMENT:
To return your product, please email us for instructions, which we will respond to within 24 hours. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund. Depending on where you live, the time it takes for the exchanged product to reach you may vary.